Friday, March 13, 2009

System Status

This post is used to reflect current system status and events that may effect use of the system. Hopefully we don't have to use it very often. New events and information will be entered at that top of this post. All times are Pacific Time.

** 3/13/2009 07:00 - Operating normally.

** 3/13/2009 07:00 - We sincerely apologize for the system outage yesterday. We are taking steps to move our backups to an off site facility so we can minimize the chances of our production and backup data being lost in the same event.

** 3/13/2009 07:00 - All syndication and notification feeds have been restored.

** 3/12/2009 17:00 - Most of the "active listings" data has been recovered. However, due to the damage to the user database, most of the listings are not associated with an individual user. If we were processing a feed that you were supplying to us that feed process, the data, and your userid have been restored.

** 3/12/2009 15:00 - The system is back up and running with limited data. We lost all of the listing data and most of the User data base. If you had an ID on OpenHomez.com in the past you should try to log in. We apologize but you may need to recreate your userid.

** 3/12/2009 13:00 - The data base storage facility has been replaced as well as the Web server. We are in the process of rebuilding the system and the data bases.

** 3/12/2009 07:00 - We experienced a catastrophic failure of our servers. Not only did we loose our primary data base but the backups were also damaged. We are working on recovering the system now.

No comments: